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CS (Customer Service) Staff

PT. MISUMI INDONESIA is a world-wide trading company, subsidiary of MISUMI Group, Japan for products of Mechanical Components for Factory Automation, Press Die Components, Plastic Mold Components, Electronics & Wiring Components, Factory tools.
In order to support and expand our operations, we are currently looking for candidates who search for long term career and have strong commitment to growth together with the company, to be our AR Staff.

Qualifications

  • Male / Female age between 24 – 30 years old.
  • Minimum 3 years experience.
  • Minimum Bachelor degree graduation.
  • Good computer literacy (Word, Excel / Power Point).
  • Able to handle complaints and unpleasant customers.
  • Self Motivated and attentive to detail with strong initiative.
  • Strong detail orientation and communication/listening skills.
  • Customer service oriented and resolve problem independently.
  • Pleasant personality with good interpersonal skill and a team player.

Responsibilities

  • Professionally handle incoming inquiry from customers and ensure that inquiry are resolved both promptly and thoroughly.
  • Solving problem customer complaint.
  • Provide information about all of product.
  • Provide quality service and support in a variety of areas including, but not limited to : billing AR Management.
  • Troubleshooting customer issues over the phone.

How to Apply

If you feel that you can meet the qualification and up to the challenge, please send your complete application (application letter, resume and expected salary) and current color photo by email to :

E-mail : hrd@misumi.co.id


Website : https://id.misumi-ec.com/


All applications will be treated with strict confidential manner.